BEFORE YOUR REPAIR

A little preparation.
A smoother repair visit.

Use this checklist before contacting or visiting the workshop. Download your notes or send them on WhatsApp; nothing is submitted automatically.

0 of 8 ready

Record the brand and full model number.Use the rear label or normal TV settings if safely accessible.Describe the symptom and when it appears.Note whether it affects every input, startup or just one app.Prepare a safe photo or short video.Do not recreate smoke, sparking or other unsafe behaviour.Gather previous repair information.Keep earlier invoices or part details if available.Protect your account information.Do not share passwords; ask about resets before service.Confirm which accessories to bring.Ask whether the remote, adapter or cable is needed.Discuss inspection and estimate terms.Confirm charges and approval before additional work.Confirm visit or collection arrangements.Call with your exact address before moving the TV.

Your model and notes

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A little preparation.A smoother repair visit.

TV trouble? Talk to us.

A little preparation.
A smoother repair visit.